Terms of Service

These Terms of Service ("Terms") govern your use of the services provided by Professional Writing Services ("we", "us", "our"), registered at 109–111 International House, Fulham Palace Road, London, UK, W6 8JA. By placing an order or using our services, you agree to these Terms in full.

1. Services

We provide professional writing, public relations, SEO, social media management, and branding services as described on our website. The specific scope of work, deliverables, timeline, and pricing will be agreed upon in writing before any work begins.

2. Orders & Payment

• All orders must be confirmed in writing (email is acceptable).
• Payment is due in full before work commences, unless otherwise agreed in writing.
• We accept payment via bank transfer, card payment, or PayPal.
• Prices are listed in British Pounds (£ GBP) and include VAT where applicable.
• Invoices are due within 7 days of issue unless agreed otherwise.

3. Delivery & Timelines

Estimated delivery times are provided at the time of order and commence upon receipt of full payment and all required client information. We will notify you of any delays as soon as reasonably possible. Delivery timelines are estimates and not guaranteed unless expressly stated in writing.

4. Revisions

• Press Release: 1 round of revisions included
• Feature Article: 2 rounds of revisions included
• Wikipedia Page: revisions as required during submission process
• Other services: revisions as agreed in the project scope

Additional revisions beyond those included may be charged at an agreed hourly rate. Revisions must be requested within 14 days of delivery.

5. Refund Policy

Due to the nature of bespoke writing services:

• Refunds are not available once work has commenced unless we have materially failed to deliver the agreed service.
• If you cancel before work begins, a full refund will be issued minus any bank/payment processing fees.
• If you are dissatisfied with the delivered work, please contact us and we will endeavour to resolve the issue through additional revisions.
• All refund requests must be submitted in writing within 14 days of delivery.

6. Intellectual Property

Upon receipt of full payment, all intellectual property rights in the content we create specifically for you transfer to you. We retain the right to use general concepts, skills, and techniques in future work. We may list completed projects in our portfolio unless you request otherwise in writing (NDA).

7. Confidentiality

We treat all client information as strictly confidential. We will not disclose your project details, business information, or personal data to any third party without your consent, except as required by law. NDAs are available upon request before work begins.

8. Wikipedia Services

Wikipedia page creation is subject to Wikipedia's editorial policies and notability guidelines, which are outside our control. We do not guarantee that a Wikipedia page will be accepted or retained, as this is at the sole discretion of Wikipedia's volunteer editors. We will make all reasonable efforts to create a compliant, notable page. If a page is rejected, we will work with you to address the reasons given, but no refund is provided solely on the basis of editorial rejection.

9. Client Responsibilities

You agree to:

• Provide accurate, complete, and lawful information required for our services
• Not request content that is defamatory, fraudulent, or illegal
• Respond to our communications in a timely manner
• Pay invoices on time as agreed

10. Limitation of Liability

To the maximum extent permitted by UK law, our total liability to you for any claims arising from our services shall not exceed the total amount paid by you for the specific service in question. We are not liable for any indirect, consequential, or incidental losses.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to update these Terms at any time. Updated Terms will be posted on this page. Continued use of our services after changes constitutes acceptance of the new Terms.

13. Contact

For any questions about these Terms, please contact us:

• Email: beabaws@gmail.com
• Address: 109–111 International House, Fulham Palace Road, London, UK, W6 8JA