Privacy Policy | Professional Writing Services

This Privacy Policy describes how Professional Writing Services ("we", "us", or "our"), registered at 109–111 International House, Fulham Palace Road, London, UK, W6 8JA, collects, uses, and protects your personal information when you use our website and services.

We are committed to ensuring that your privacy is protected in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following personal information:

Name and contact information (email address, phone number)
Company or organisation name
Project details and requirements you share with us
Payment information (processed securely via third-party payment processors)
Communications between you and our team
Website usage data (pages visited, time spent, browser type) via cookies

2. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide requested services
Process orders and payments
Send project updates and communications related to your account
Improve our website and services
Comply with legal obligations
Send marketing communications (only with your explicit consent)

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: Processing necessary to fulfil our service agreement with you
Legitimate Interests: For business communications and improving our services
Consent: For marketing communications where you have opted in
Legal Obligation: Where required by law

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your information only with:

Service providers who assist in our operations (e.g. payment processors, email services) under strict data processing agreements
Legal or regulatory authorities where required by law

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically for 6 years after the conclusion of our business relationship, in line with UK tax and legal requirements. After this period, your data is securely deleted.

6. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use advertising or tracking cookies without your consent. You can control cookie settings through your browser preferences.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access: Request a copy of the data we hold about you
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at beabaws@gmail.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS technology.

9. International Transfers

If we transfer your data outside the UK or European Economic Area, we ensure adequate protection through appropriate safeguards such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact & Complaints

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: beabaws@gmail.com
Address: 109–111 International House, Fulham Palace Road, London, UK, W6 8JA

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.